Churches that Serve, or Servants that grow the Church?

It wasn’t long ago that marketing for churches was a controversial topic. We have come a long way toward more community engagement in the last 20 years. Today, it is routine for new churches to plan outreach events that include services for the community. The “block party” has made it to the official research on new church health, with a big nod for the outcomes that result from including community events like this in the new church strategy. Does community service hold more for our future than just another outreach method in a church growth model?

I’ve been meeting some church planters recently who are taking the idea of service to a new level. In my perspective, there are at least four values “camps” right now related to the role of community service and compassionate ministry in the church: those who won’t do it; those who include community service as outreach or an experiment; the church that holds service to others as a value and routine element of healthy church life; and those who are radically reorienting their church to organize it around community service. While forcing churches into distinct categories has drawbacks, it can help us to clarify our own paradigm. The three active groups that include community service in their church life can be grouped into SERVICE AS OPPORTUNITY OR EXPERIMENT, SERVICE AS CORE VALUE, and SERVICE AS IDENTITY.

Let me describe these three active groups and their challenges:

SERVICE AS OPPORTUNITY OR EXPERIMENT—sees community service as a good opportunity to stretch spiritual muscles and a good place to increase positive awareness of the value and presence of the church. Some are experimenting with service, out of sense that is the right thing to do, but they have yet to figure out how it fits for the long-term. This group tends to engage only in episodic or short-term service activity, often viewing this activity primarily as an invitation opportunity. The risk here is that community members with long term service involvement and the emerging generations may see this as insincere or as just another marketing method. The temporary presence of the church in the community setting, sends a mixed message. I wonder if this group can sustain service as a long-term part of church life, and if that service will have real impact to transform communities or the people who participate.

SERVICE AS CORE VALUE—sees community service as an ongoing character of healthy church life both for the maturity resulting from serving and for building an incarnational presence of Jesus in the community. This group views service as neither temporary nor optional, and seeks to build effective service into the fabric of both church life and personal lifestyles. This group seeks to find long term ways to involve the church in serving and to make this activity normative for the growing Christian. When the test of time, talent and treasure is applied, this group finds themselves routinely investing in service that is not purely marketing or reaching out to invite. The risk for this group is the danger that comes when moving into uncharted territory, and the need to negotiate the tensions that surround the incarnational vs. attractional church model and social versus evangelical gospel. This group takes on the real challenge of helping people to be Jesus in their world—not just the teaching Jesus, but the serving and healing Jesus too.

SERVICE AS IDENTITY—organizes and identifies the church around service activity. This is certainly true of the Salvation Army and its congregations, but it also true of a growing number of new churches that reverse the proposition from the “church that serves”, to “servants that grow the church.” These leaders build the identity and core activity of their church around serving people, develop incarnational leaders who have service as a lifestyle, and then grow a church among those who volunteer to serve and those who are served. There are a number or excellent examples, that I will be featuring on our redesigned www.compassionbydesign.org website in the coming months. Service for these churches is the primary organizing principle, their primary activity and their most public face. The risk for this group is that they can get so lost in service (which is new to them) that they disconnect practical service from holistic transformation, or they make basic blunders in the operation of their service/charitable endeavors that make the work unsustainable. They must not forget that they are exploring “past the rim” (to put this in sci-fi terms) of known church life, and to remain tethered to coaches and mentors. Their effort requires a new kind of leadership, and will test their ability to truly make disciples and sustain a new kind of church life.

Whether you agree with the groups identified above, or my descriptions, several things seem clear. There is underway a wholesale shift among many churches toward incarnational or service related ministry as more than a marketing plan. And while I have identified three categories, it is a continuum down which many churches are continuing to proceed. For many churches this is not a passing fad, but a new feature of church life that is likely to continue. For many leaders, the theological thinking is more developed than the practice. For my part, I am convinced that this movement is here to stay, and that it is a part of critical changes that will restore credibility and relevance to the church. Where do you stand on these values and how will you include service to others as a part of your healthy church?

Resources: needs assessment kit for new churches, needs assessment training, and community ministry training

3 Responses to “Churches that Serve, or Servants that grow the Church?”

  1. Andy Casper Says:

    Great breakdown of what God is doing and how churches are navigating through it. As a pastor I see the need of evaluating why we are doing outreaches and helping our people understand this is truly who we are, not just some tactic to get people to our church. Love you man!

  2. Min. Cantana Boucher Says:

    Our little Christian ministry has recently been gifted a large, well-maintained church at 1/5th is purchase price. Since the small congregation is comprised of those who have spent years in cutting edge missions, service will be a core. Your articles have encouraged us to continue in this exciting type of churching and helped us to mentally define where the Holy Spirit has been leading. We would like to add that weekly miracles seem to be the byproduct of this type of church. We would caution that waiting to be invited by the Holy Spirit to the place further up by the head of the table is a fruitful way to handle assignment of jobs and other types of service. Please pray for our new church as we begin to merge into a force of good for God. In Christ, Minister Cantana Boucher

  3. Elaine Faris Says:

    Andy it is all about outreaches ; right before the Moore Family departed from the WOL we as the young adults and I included Participated in an outreach and I enjoyed every aspect of . It was in a community near the moore’s home.
    From that time I prayed for weeks and months that we would do more out reaches. God answered a big prayer and blessed me/ a calling to be in the Adult choir for a reason . We this Easter are putting one a outreach within the church. It’s using my gift as a singer and touching and drawing lives to christ.I have a passion for outreaches

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